About

My name is Jianbiao Chen, and I live in Irvine, CA.
It's nice to meet you!

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What I do for a living

I’m a people-first product leader with a background in enterprise digital transformation and engineering. I work with empowered teams to create sustainable software that people love to use. For more information about my work, see the projects section.

My Story

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I was born and raised in Nanjing, an ancient capital shaped by six China dynasties, where change tends to layer rather than replace what came before. When I moved to the United States at fourteen, that perspective stayed with me. Living between cultures taught me to observe first and adapt quietly, learning how different systems (social, technical, and organizational) can express the same needs in very different ways.

That instinct later took shape during my undergraduate studies in Industrial & Systems Engineering in Bethlehem, Pennsylvania, where I became fascinated not just by how systems are designed in theory, but by how they behave once real people enter the picture.

I first encountered that gap at scale at IBM Consulting, working as a Consultant on enterprise digital transformation initiatives ranging from connected consumer products to large cloud migrations. Later, transitioning to IBM Blueberry Strategy Lab, I led small teams building experimental AI and Blockchain products. Most ideas failed quickly. One survived and was integrated into IBM’s internal platform—an early lesson that success shows up in adoption, not attention.

Over time, my focus shifted from advising systems to building products within them. That pull led me to the Product Manager role at Inxeption, an eCommerce services startup in San Francisco, where product decisions surfaced immediately in customer behavior and team conversations. In 2018, I joined Mushang Technology as the founding Product Manager, helping build an ads optimization SaaS for SMBs and marketing agencies. As the company grew, I later became Head of Product, guiding the platform through scaling and go-to-market challenges. The business grew steadily until COVID reshaped the market, leading to the sale of the platform. An experience that was difficult, but formative.

I then pursued the Tsinghua–MIT Global MBA Program to strengthen my strategic and leadership foundation. During the study, I connected with the founder of Singapore Ship Industry & Trading through the alumni network and joined the company after graduation. There, I worked closely with the executive team to lead product innovation in the maritime and logistics business, building platforms that improved visibility, decision-making, and long-term growth.

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Outside of work, I am a runner. My best marathon time is 3 hours and 58 minutes—not elite, but honest. I am also a father to a preschooler, which keeps my priorities clear and my perspective grounded. Together, they ground me, sharpen my focus, and remind me that progress, in life as well as in products, is built over time through pacing, persistence, and measured effort.

Education

  • 2023 - MBA in Business Management, the Global MBA Program from MIT Sloan and Tsinghua SEM
  • 2015 - B.S. in Industrial and Systems Engineering from Lehigh University

Certification

  • 2016 - Certified ScrumMaster (CSM) from Scrum Alliance